Oteshen is the designer and producer of indoor and outdoor luminaire and comprehensive lighting solution.
We talk with clients directly to know their needs and actual conditions. Communicating with customers is the most important step in our customization process. Only after we know the specific requirements of customers can we continue to customize for customers.
Provide initial solution
After understanding the requirements of customers, we select or design the appearance and structure of products for customers, electronic design, lighting design, simulated road lighting IES.
Preliminary budget of the solution
Confirm the number of lamps according to the requirements and specific information proposed by the customer, and then calculate the preliminary budget for customer reference.
Revise the solution according clients' asked,then confirm the final version
After the customer has reviewed the preliminary version, modify the solution according to the customer's requirements, then confirm the final version, and calculate the final price and provide it to the customer for confirmation.
Proofing, confirming the sample.
After deciding the final plan with the customer, arrange a factory proofing, and provide sample test information to the customer, finally confirm the sample.
Production，Arrange shipping for clients
After confirming the sample, arrange the factory to produce the product according to the sample standard. When all goods finished production, our team will contact the shipping agent to transport the goods, meanwhile provide all shipping documents accordingly.
We provide perfect after-sales service. We help to solve problems encountered by customers when using our products. Also will listen clients’ feedback, such as customers’ satisfaction, customers’ suggestion. All for keep a good tie with clients and get their recognized.
Post time: MAR.01,2021